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1/20/2015 8:45:23 AM
The problem is poor manufacturing. I was a
very big shopper years ago in jcp. Most of
your brands were well made and you could
wear them for years. Your comforters and
home goods were also of high quality. I would order from the catalog and on line and never have a complaint about how it was
made. Now you can buy 2 items the same,
and maybe one will fit and the other will not. Too tight, too thin and just poor
quality & workmanship. Your jackets and coats are cut way too small & I am not a heavy person. You cant even zip or button them. You took away things that were good and replace it with cheap items in order to cut down on your cost. Its very sad what has happened to the manufacturing industry.
1/20/2015 8:42:59 AM
Did Liz Baker clothing go out of business? You don't carry it anymore.
Karen, New Hampshire
9/27/2014 6:09:05 AM
What happened to the Stafford dress shirts, in particular, the "super shirts"??!! They certainly are not super any more. Fit is much smaller, my husband bought a new white shirt in the same size as he always bought, washed it and put it on, it was so tight in the arms and chest, and you could see right through the shirt. This is so disappointing because we have bought these shirts for years. They were very nice for travel, wrinkle free and stain resistant. Now we must start shopping for another brand. No more JCP shirts until you bring the old fit and quality back! Very sad...
10/10/2014 12:25:52 PM
I agree with Karen. I bought these shirts my whole career. Same experience, the shirts on the shelf are not even close wo the original fit. I could barely get my arms through the sleeves. New vendor that messed up the fabric cut??? What are the chances of getting the original shirt back?
>>> DNR, Rockville MD
10/27/2014 6:01:06 AM
The JC Penny Supper Shirts were great! I can't believe they discontinued them. I tried their new line of shirts and they are crap. I’ve been looking for months for a replacement but can’t find anything close for the price.
>>> Patti, Springfield
1/13/2015 8:25:12 PM
I have bought the Stafford Essentials Cotton Blend Broadcloth fitted dress shirts 18-36/37 for years. They fit like a glove, although very limited in color selection. Now, I order the same shirt, but they send me the "Travel" line 18-36/37 fitted and it is so tight in the shoulders and across the back because there are no back darts. Bring the old shirt back and I'll continue to buy. Currently, I'm returning the ones I just got in the mail and am on the lookout for a well-fitting dress shirt like the ones Stafford used to make.
Anonymous, cloquet mn
1/11/2015 8:10:12 PM
Please do not solicit to this e-mail address. I love the colors and detail of the 'made for life' active wear, but need them in petite medium. The stores don't sell them and on line, there are only 2 colors left. Just a note to let you know where you're missing out on the demand!
Mpphred, Baton Rouge
12/29/2014 4:13:08 PM
Went to store at Mall of Louisiana to get a few bands taken out of the new watch my wife bought me for Christmas. Had to wait until someone got to the Jewelry department. When they finally got there I was told they didn't know how to take out bands and the person who does wasn't in yet but would be in shortly. Since I had a nearby doctors appointment within in the 1/2 hour, I told them I would be back after my appt. I did come back (11:30AM) and then was told by the same person working 3 counters that the person wouldn't be in until after 2PM. I finally paid some guy running a watch repair Kiosk $8 to get it done. Know wonder Penny's is going out of business. They cut costs by not having enough trained staff and don't realize that customer service makes a difference in a completive market. This experience would make me come back anytime soon.
12/28/2014 4:33:39 AM
JCPenney...Are you NOT interesting in making money?? Why is your online shopping program so poor???
I have attempted to give you my business several days in a row...hours at a time, but it is impossible to add items to the shopping cart...I get an "oops" message nearly 100% of the time...I said "nearly"...it has taken me 7 hours to add 26 items to my cart and it has been stressful and rough getting them on there, then to stay there. This is not a problem with my computer or server...I have tried Google Chrome, Explorer, and FireFox...I have cleared my history including caches and cookies...I have had to sign out then back in what seems like hundreds of times and after which I MIght...just might be able to add an item to my cart. It has been like this for 3 days in a row as I am "trying" to get in on your after Christmas sale and have several hundreds of dollars worth of merchandise in my cart...would like to shop more, but this is getting frustrating and I will not give you a dime when you are causing me to work so freaking hard to give it to you. I spent several hours yesterday loading up my cart just for you stupid system to erase everything in my cart AND "save for later" list. I had to deal with the same problem in November when I was trying to buy 4 pairs of sun glasses...I finally got those added and began to browse the sales but decided it wasn't worth it with all your issues. Why don't you listen to your customers? You are going to go bankrupt if you keep losing customers.
And on another note...What the heck has happened to your great selection of clothing? Your store is pitiful...I found better looking brand name clothing at Ross and for much less.
I'm very disappointed with JCP.
M Dean, Great bend
12/14/2014 9:07:38 PM
The Stanford super shirt used to come in multiple colors (red, rust, purple, green, etc.). Now, all we can find is white, black, and light blue. The carry other brand in these vibrant colors, so why not carry them in the best shirt? When will J.C. Penny's listen to their customers?
Anonymous, Wheeling, WV
12/7/2014 5:54:01 AM
I wish you would bring back the men's St. John's Bay crew neck sweatshirts. My husband loved them!
11/25/2014 6:44:20 PM
So they did bring back the Ambrielle bras, but they are not the same. The new ambrielle bra a cheap, poorly made substitute for the quality Ambrielle bras they used to make. Such a huge disappoinment.
JCPenney...bring back the quality Ambrielle bras and other items that you used to make and your customers will return.
>>> Kcjam05, Kc,mo
12/2/2014 11:15:43 AM
I agree. My ambrielle bras that I have purchased are poor quality! The old ones did not split out and the wires did not come out or break. The new ones squeak! How embarrassing! Why bring poor quality and try to pass it off as the old. I have turned many friends to this bra. My friends were equally pleased to find this bra back on the rack only to be dissapointed in the quality. Does anyone know of an equal bra? I am a 40ddd. The associate at the store told me how much better this bra was going to be and that I'd was made by Victory secret. The secret is out. This bra is crap!
Barbara, Osage Beach
8/25/2014 6:36:57 PM
I am looking for Adonna cotton panties, hi-cut, size 7. Any ideas?
>>> ray, San jose
11/28/2014 3:33:55 PM
I'd like to know if you found any stores/websites that carry simple for sports tees?
Bob Chmiel, Berkeley,il
11/28/2014 10:31:08 AM
My wife loved your Cabin Creek women's wear. Please bring it back.
Carol, Elmont NY
11/16/2014 7:59:51 PM
I miss all the Adonna sleepwear. Especially the flannel for winter. Think about your old customers that have been with you for 40 years
>>> AussieAddict, Greeley, CO
11/19/2014 11:01:40 AM
Gee...companies are wondering WHY we're NOT buying anymore? Where's the adonna cotton flannel PJ's ? Have worn them for many years, now...I can't find them at Penney's.
Wake up JC Penney...
>>> Anne, Boise
11/27/2014 6:30:37 AM
Please bring back the flannel Adonna pants; I too have been buying them for years. They are great!
10/25/2014 7:23:51 PM
I used to buy several St. John's Bay woman's cotton T's every year. They were a nice weight with a tight weave and fit beautifully. I didn't even have to try them on in the store- they were dependable. Last year I picked up 3 or 4 and had to return them. Then I noticed on the label a change in the country of manufacturer- these were thin, long, stretchy and clingy. I can't think of many women who would look good in the way these were made. How disappointing. I don't understand why, when a company has something that works, they feel the need to see if they can make more money by cheapening it. I guess it doesn't really matter what country made it ( of course I would prefer to see the jobs going to the USA) the problem is that JCP lowered their standard for this product.
Joy, New York State
10/19/2014 5:49:53 PM
I am so disappointed that you do not have the St. John Bay sweaters (made for JCP) in petite sizes. I am sure there are more ladies upset because this is a comfortable sweater and at a reasonable prize. Please bring them back. Thanks.
10/17/2014 10:55:44 PM
I would shop there just because of the very beautiful interracial commercials that they have been using. GREAT Job for continuing to break through the barrier.
lmec, rural east central indiana
10/13/2014 2:01:44 PM
I loved the Arizon Jean Company bra that was 100% cotton that I bought at JC Penney maybe five years ago. I wanted to buy more of them but can't find them anymore :(
10/7/2014 5:01:52 PM
Have a policy of customers bringing in their OWN coupons instead of waiting to get a discount at the register. That's something that's wearing down profit.
Oh, and have more warm clothes options during the summer, especially in colder regions. Even if it's summer, it can get nippy during the evenings.
10/6/2014 3:50:10 PM
What da heck where you thinking JCP? How could you discontinue the Stafford Super Pants? I mean... C'mon!! I have been buyin these pants and shirts since 12 years ago. They were worth it & wrinkle free! Now I have to settle for less than desirable much much MUCH more expensive pants.
I now I'll have to eplore other alternatives with my familiy. So you just didn't loose one customer... but My whole famiy, and that is 4 people! That's it ... keep counting!
jim, Eastern WA
9/26/2014 7:54:18 PM
I was just going to drive 30 miles to buy some more Stafford Pocket Tee shirts. Can't find any on the JCP website. They should bring them back.
9/18/2014 5:54:52 PM
Please bring back the Liz Baker sweater sets you carried a few seasons ago. I am a disabled person who is lost without them especially since they were easy care. Thanks a lot.
9/14/2014 11:13:17 AM
i am so dissapointed that you cut the JCP line of teeshirts , but now have done the same with JCP dressshirts. They fit perfect, not baggy and had many compliments on them. Why do you do this , I know you will say that they didnt sell, well every time I contacted a JCP store they hardly had any left. You go with StJohn Bay, which fit like a tent...You carry the women JCP line ....You need to bring them back, most of your mens cloths are way outdated and not for the young...JCP shirts were the best...please bring them back,, i cant see going to your store anymore if you dont, most of the workers at the JCP store shook their heads and were not happy that the line for men was cut....you need to compete
Jane smith , Charlotte nc
9/2/2014 5:20:49 AM
What is up with the website? I use my I pad to shop online a lot. But JCP instead of showing a page full of items shows four items at a time. When you click on an item, you cannot read item details nor reviews, nor can you click to see the size charts. Yes there is a place to click for details and reviews but it does not work.
I want to see all you have in a particular type item in my size on a page with many items on it. I can see at a glance which styles won't work for me, and click to examine the ones that might. Then click to recheck the size chart to be sure before ordering. Now this is how all other websites work!
Without item details, lengths are guesswork, as size charts do not give lengths...that is if one can find the size charts!
Shopped JCP for years. Now it is just frustrating to even try.
>>> Pam, Washington, pa
9/12/2014 11:06:34 PM
I use my iPad also, and have the exact problem. I even downloaded the JCP app and it was just as bad. I actually began the checkout process (after at least ten attempts to get to that point), went out to Paypal, entered my approval for Paypal, and when it switched me back to the JCP site, it said that my session has timed out, therefor, my order wasn't processed. I gave up! JCP is destined to fail without a reliable on-line presents.
9/12/2014 11:31:49 PM
Does anyone really not want to see the FULL SITE when they are shopping on online? What's that?JC Penney's web site is very poor. They could launch a beautiful website just on the money I have given them over the last twenty five years.
9/9/2014 9:03:11 AM
JCP...Please HELP! My husband has been wearing your Simply For Sports black tee shirts for years. We recently went to replenish his tees and found out that JCP no longer carries them!! We have tried over 2 DOZEN other tees..in MANY STORES..and no success! I have even had to return 4 other brands to JCP! The Simply for Sports were amazing heavy weight cotton that didn't cling to his love handles like every other thin cotton shirt out there and the neck was nice and snug...arms were just snug enough. With each wash the tee only got softer and stayed nice and thick feeling! PLEASE if someone from JCP can help me...maybe direct me to the supplier or bring back a good heavy weight cotton tee for the guys! Your store carries way too many light weight, loose neck tees..not everyone wants an undershirt ..some guys want a good smooth fitting tee to wear out! My husband keeps asking me to sew the holes in his Simply for Sports tees because he won't give them up! Please HELP!
7/21/2014 8:46:17 PM
Please bring back the discontinued Ambrielle bra line....especially design
8/22/2014 10:51:22 AM
Yes, please bring this one back! Nothing like it anywhere!
anne, chicago & st. joseph Mi
8/10/2014 2:35:31 PM
The wireless Ambrielle bras I bought last year at JCP were the only ones that were comfortable and had no "spillover" or lines. Best t-shirt bras ever. Now they don't have the same seamless ones.I am not the only one who misses these bras, so why not bring them back????
>>> Trista K
7/30/2014 1:15:23 PM
Yes, please bring back Ambrielle Bras they were my favorite ... LOVED them!!
7/20/2014 7:24:30 PM
want slate blue fresh fruit rug and jewel-tex draperies
Linda, Hopkinsville, Kentucky
6/18/2014 5:57:30 PM
Will you be bringing back the St Johns bi-stretch women's pants? I bet I bought 20 pair. All mine are old and faded now. They are the best fitting pants I have ever had. I wear a size 4. I check every time I go to Penneys. The cashier said she wore them too, Thank you.
>>> Tuneful, Silver Spring MD
6/28/2014 5:01:07 PM
I got bi-stretchy pants in East 5th brand about 4 years ago and they have been terrific. Comfortable, the waist is up to my waist so I don't have muffin top or butt crack (real attractive on any age and especially if you are modest and over 50)and wash and dry easily, no ironing. JCP, please bring these back in whatever line! BTW the Liz Baker line was also good, I miss it.
5/30/2014 12:21:16 PM
I am sickened that the Janesville, WI store closed. I had shopped there for over 30 years and made my last purchase a few days before it closed (it was really empty). I could almost cry. I do not drive in Mad town, so I will have to rely on either Kohl's or Boston Store as I can't try things on by mail order.
I hope that past idiot with the marketing strategy that drove sales away really made a name for himself.
>>> Tuneful, Silver Spring, MD
6/28/2014 4:57:42 PM
I hear you. I have been loyal to Penney's and do not want it to close although some decisions in past 5 years seemed to drive away their base. I am glad they are getting a bit more back toward the store I knew, although the cuts and quality of the often clothes don't seem the same. For example SJB bottoms in 14 used to fit me well, now they seem cut more straight and narrow up and down and are too tight in waist and belly areas. This is even worse in the "JCP" line. Also, the customer service in my nearest store (Wheaton MD) is in most cases BAD. I still order from JCP online and take what does not fit back to the store but I must drive 45 mins to get to another one with better customer service. Forget Kohl's, I think they are overrated and often overpriced.
5/26/2014 1:59:42 PM
PLEASE BRING BACK AMBRIELLE BRAS !!!!!!!!!!!! if you don't carry them - please let us girlies know where we can get them !!!!!!! please jcpenneys !!!!!!!! help........
6/26/2014 8:18:36 AM
Ambrielle bras are back but, not like the discontinued ones.
The bras were just about the only reason I shopped at JCP.
So JCP lost another customer.
james willis, 421 west market germantown ohio
6/8/2014 8:33:50 PM
I SERIOUSLY REQUEST YOU BRIG BACK THE STAFFORD LINE OF CLASSIC FIT POCKET TEES. I HAVE TRIED EVERY BRAND NAME OF POCKET TEES AND THERE IS NOTHING THAT COMES CLOSE TO THE QUALITY OF STAFFORD AND I SEE QUITE A FEW COMMENTS FROM OTHER CUSTOMERS THAT AGREES WITH ME. PLEASE BRING THEM BACK!!!!!!!!!!!!!!
>>> d.bart, ontario
6/22/2014 2:53:26 PM
bring back the classic fit under shirt. the ones you have now are to long and don't fit well.
6/11/2014 11:02:06 PM
Bring back St. John's Bay Bi-Stretch Pants!!! I loved them and ordered them often. They were my go-to pants and I haven't found anything like them.
Casey, Medford, OR.
6/1/2014 8:34:32 AM
JCPenny website is bad. If you place an order you cannot edit or change it and the customer service is a joke. If you email them to make changes to your order they will email you back and tell you to call customer service. Avoid shopping at JCPenny.com
Laura Quick, Williamsport, PA
5/27/2014 12:14:28 PM
I just learned you discontinued the ambrielle line of bras. I do not know who makes the decisions for your store but in the past few years most of the decisions have not been customer friendly. You must want to go bankrupt.
I have been reading some of the comments on this page and it appears you are disappointing loyal customers over and over.
You need to take a closer look at all your decisions. Without this line of bras very little reason to shop at your store. I will need to seek a similar brand at Kohl's a store that is very customer friendly.
Anonymous, South Bay, CA
5/26/2014 11:09:18 PM
Stafford Pocket Tee-shirts - Are they no longer carrying these pocket t-shirts? My husband went to buy them, but could not find any. The website did not show these pocket t-shirts & other Stafford t-shirts were limited size & colors. My husband used to buy these by the dozen.
5/22/2014 3:05:53 PM
PLEASE bring back the Made For Life shorts in TALL. They are true to size, easy care, comfortable, and look terrific! It is not easy to find shorts for older women who like to stay active!!
Sharleen, Clinton, ny
5/19/2014 5:26:45 PM
Does JcP still sell Liz Bakers pants? If not who does
speedmango, Fort White, Fl
5/13/2014 12:18:21 PM
It very much appears that you are still on the path to corporate suicide. You seem to have managed to alienate just about all of your customers above the age of 35-40. Remember, these are parents buying for themselves and for their children who might have been your next generation of customers.
Look back to your history and think about how James Cash Penney would have done things.
Specifically you dropped Towncraft, St. Johns Bay, and bras that every woman on the planet seemed to really like. St. Johns Bay seems to have come back from the dead, but will it be the same thing?
I just don't see you making it as a swinging boutique.
5/9/2014 4:02:21 PM
Hello Friends! My name is Javier and I am an MBA student at the Paul Merage School of Business at the University of California Irvine. We are conducting a survey for one of our classes and would like to hear your opinion on a few topics we want more insights of. The survey is located here:
I appreciate your help, and thanks in advance!
4/27/2014 4:39:51 PM
Has anyone bought the new ambrielle bras?
Are they the same as discontinued ones?
4/30/2014 9:53:44 PM
They Are not the same....very disappointing!!
J.D., Denver, Colorado
4/12/2014 6:44:02 PM
PLEASE bring back MADE FOR LIFE pants (not capris). They can be worn all season, I especially like the ones with the stripe up the sides that are available in various colors with a black background. I am retired and wear them daily. I never have to change my clothes for the day because they are attractive for in or outdoors.
I was so surprised when I recently went online to order more and they were gone. I am a loyal customer of JCP and would like to stay that way!
>>> Jan, Peoria
4/27/2014 5:55:20 PM
I too want the plus size full length Made for Life pants back. Soo disappointing that no longer available . I LOVED THEM
>>> KD, Arizona
2/8/2014 4:49:46 PM
Please bring back the Ambrielle Bra line. I love the way they fit, have tried others since you discontinued them and have not found any that fit or feel as great.
>>> LAS, Casper
2/9/2014 9:13:04 AM
I won't be shopping at JC Penney until they bring back the Ambrielle line. If they can't carry what I like, why support the store?
4/26/2014 4:24:28 PM
Bras are back but NOT the same as discontinued ones. These will be returned.
Uncomfortable, sizing is different too as I ordered same size, just don't fit right.
4/25/2014 4:33:56 PM
The new ambrielle bras are NOT the same.
I bought two and will return.
Just don't fit like the discontinued brand.
These look more like something for a pre teen.
4/23/2014 12:05:15 AM
Please bring back the SJB stretch Ultra Tall pants for women. They look and feel great and Nothing compares, PLEASE.
4/21/2014 6:32:31 PM
New cabin creek pants are made of awful flimsy material. The earlier cabin creeks were perfect both in size and quality of material. What a shame. No more cabin creeks for me. Helen
4/18/2014 6:07:05 PM
I think you should bring back the ambrielle upside bras back to jc penny's.I tried to find them online but they are discontinued.please bring them back.
Anonymous, Nashua, NH
4/17/2014 9:06:14 PM
PLEASE bring back the Targeted Shaper support panty hose!!! They were the best panty hose ever! I just returned six pairs of hose I ordered through JCP online. Four pairs were support and fit horribly. The other was a 3 pk of the Sheer Caress control top which were flimsy and of poor quality. Bring back this QUALITY product!
4/16/2014 1:50:15 PM
In ladies shoes bring back ST. John's Bay SJB-LAUREN flats in black and various colors. Our feet feel good in these shoes which are perfect for casual, dress, dancing, etc.
4/11/2014 7:47:38 AM
Shame on you JCPenny for having a customer go through the whole process of ordering and then stating "unavailable" at the end. Talk about bait and switch. Do you really need "guru's" to tell you what you're doing wrong?
Tracy T., Beckley, WV
4/3/2014 8:36:43 PM
Please bring back MADE FOR LIFE workout pants, especially in petite. All JC Penneys is carrying is a few capris. I was shocked when I went in to buy some for my mother and I and were told they no longer would have them. These were the only pants both her and I could find that were true to size, AMAZING fit, very flattering and perfect petite length. I get compliments when I wear them out, especially at my daughter's sports events and asked what kind they are. Everybody goes "ga-ga" over the 100% polyester pairs I have. I would have to be diligent about checking back at the store because a lot of times they were sold out of small petite. And if there was a sale, there were only a few pair left. Please, please, please BRING THEM BACK! Everyone I know now that I referred to this brand do not like the brand Penney's is carrying. Many are going to Aeropostle and Walmart (Danskin) now. No comparison, Made for Life are the BEST and especially in Petite.
>>> Deb E, Stanwood, WA
4/7/2014 8:09:48 AM
I,too, am looking for Made for Life workout pants (NOT Capris). I can wear petite or average length. The 100% polyester with stripes down the side. I have been wearing them for years, and get many compliments. Capris are not my style, I have not so nice looking legs or ankles and feel more comfortable covered up. Please bring them back. Thank you.
>>> Darlene Robinson, Anderson, IN
4/10/2014 8:03:44 AM
I, too, LOVE the Made for Life Brand of workout clothing...as do all my friends that I workout with at Curves (Shapes)... we all have all the different colors and styles! I missed out on the yellow/gray collection...that was beautiful! Still looking for it and consignment stores!!! Thank you for bringing this line back...I would have to search nation-wide for second-hand Made For Life clothing at the Ebay or Goodwill stores...only to find the colors of the pants and shirts did not match... as soon as I found them back in your stores, I bought them ALL up...and at such discount prices, to my delight! Thank you for listening to our pleas!
Bambi, Grand Rapids
3/17/2014 8:02:49 PM
A huge thank you to your company for listening to your customers and bringing back some of the Ambrielle bras!!!! Now my question is, will you be bringing back other varieties such as push ups and multi ways? Those are the best bras on the planet but have not yet been re-introduced. I hope that the select few styles are not the only ones being brought back.... if I ever see my favorite extreme push up 5 way, I swear I will buy every one in stock!!!! Again thank you for bringing back Ambrielle!
>>> Dmch, México
4/7/2014 10:49:09 PM
PLEASEEE bring back the PUSH UPS from Ambrielle, they are the absolute best, Victoria´s secret has nothing n them!! many many friends used them and used to go to Texas to buy them, we´re crushed that you only brought back the "full figure" types
4/7/2014 6:33:01 AM
Bring back the old reliable brand cabin creek, what you are passing on line as cabin creek is not the real deal, I still have and wear my old cabin creek apparel, wish you would take heed to requests, hope customer service reads comments and requests, also, shoe selections in stores are geared to young
4/6/2014 8:40:32 AM
Hey! Penney's . . . Do you see a pattern, here? It's Dr. E. Deming's Point #1 for Quality-driven organizations. It's called, "Constancy of Purpose". In other words, "If it ain't broke, don't MESS WITH IT!" If you don't understand who both Drs. E. Deming & J. Juran were and what they taught, you ought not be trying to run a multi-million dollar business.
4/4/2014 1:36:29 PM
PLEASE PLEASE bring back East 5th line of pants - great fit, wear, and perfect for work.
Pam, Perry Hall, MD
3/26/2014 4:00:43 PM
I read a year ago that St. John's Bay clothing was being brought back? Yet it is still not in stores or or line? The few items I see are obviously being phased out as there are only a few sizes and are marked way down. How do you expect to bring customers back if you say you have listened, say you will bring back a product and then fail to do so? Doesn't do a lot to reestablish the relationship with the customer.... I am specifically annoyed that the Bi Stretch pants for women by St. John's Bay are no longer available. I think J.C. Penney is about out of chances.
KR, Blacksburg, VA
3/20/2014 12:15:11 PM
PLEASE BRING BACK TO EAST 5TH NO WAIST PANTS! THEY ARE THE ONLY PANTS THAT FIT ME! I HAVE TRIED THE WORTHINGTON BRAND AND DO NOT CARE FOR THEM. PLEASE PLEASE BRING BACK EAST 5TH. THANK YOU
sas, east texas
3/17/2014 2:08:21 PM
Please bring back Adonna sleepwear along with all of your previous brands. I LOVE JC Penney. I really hate the stuff Ron Johnson brought in. It certainly is not up to your standards. Thank you.
Anonymous, Oklahoma city
3/16/2014 5:54:40 PM
I'm writing this because I bought ambrielle bras and they are the only ones that fit comfortable.you should bring them back.you will get more customers than losing them.thank you.k6fw2r
3/12/2014 7:30:40 PM
I have always been a JC Penney catalog shopper. Not only clothes (being tall I had some choices) but mostly household items. There was nothing like getting the spring big catalog and looking at the home décor pages to get ideas for my house. I ordered rugs, curtains, bed sets, many many times over 50 years. It was so disappointing when they discontinued the catalogs. I never go online to look at things. Now, after all these years of ordering Tall sizes, and household things I get these little flyers and brochures for teenage clothing - nothing like anything I ever purchased at Penneys. Oh well all good things come to an end I guess. I'm sure it hurt their business a great deal when they discontinued catalog ordering. There really are people in this country who do not spend all of their time browsing the internet for shopping purposes. I'd much rather have a catalog in my hand that I can flip through the pages over and over until I settle on what I want to purchase. Good luck Penneys
3/11/2014 6:31:17 PM
Does JCPenney still sale Simply for Sports short sleeve sweatshirs? I use to buy them thru the catalog but I can't find them any more.
3/11/2014 1:47:46 PM
Please Please bring back the Lace Chiffon Tank Top in the Black Blue Magenta Olive Red and Yellow in MED or Large Please everyone i've spoken to in your stores across the united states agree it should be brought back i beg of you please bring it back or tell me where else i can get it Thank You So Much
3/2/2014 8:23:32 PM
I used to buy everything through the Penney's catalogue: curtains, sheets, pillows, mattress covers, kitchen appliances, rugs, lamps,shirts, pants, underwear, pajamas, hats, gloves, scarves, car equipment. I could go on and on. Every year, twice a year, when the catalogue arrived. Now? I might buy one article a year at a store. Nothing by catalogue.
>>> Don H, Spring Hill, TN
3/9/2014 7:11:17 AM
J C Penney used to offer Stafford extra tall short sleeve dress shirts in years past such as red, hunter green,peacock,orange,lavender, etc. All they offer now are some variation of white, blue or yellow. I have been returning to their website hoping these shirts would return but have been forced to look elsewhere. Please bring these shirts. I am 6'6" tall at these shirts it the extra tall size not only came in several colors, but also had the extra long tails to stay tucked in. It is to hot in the summer to wear long sleeve dress shirts.
3/2/2014 8:17:40 PM
Please bring back Cabin Creek pull-on knit cords. I miss the Cabin Creek line. I miss the whole catalogue (paper)!
2/25/2014 3:29:25 PM
I have been shopping at Penney's for 50 years and really liked the sales and quality. Now the big sale is 40% off. What a joke. They mark it up then after you take off the 40% it's the normal price. There are no sales at Penney's anymore. If you have a coupon you might get $10 bucks off. That's what happens when you get a computer CEO to run a retail store!
>>> BHR, columbus ohio
3/2/2014 1:11:00 PM
When Penneys first opened early 50"s I bought everything there. Even until the past several years I bought everything there. Was in you store at Eastland Mall Columbus Ohio the other day to find some thigh high stockings. There was nothing in sight. I love the Sheer Caress thigh highs because they fit so well I couldn't find one measly pair of thigh high stockings. And furthermore there is nothing in the store anymore that gets my attention. I am a petite person and you used to have lots of choices in clothing. I bought some really nice dresses, etc. Now you have "nothing to choose from". You made a big mistake in closing the third floor and saving money, so you thought. Now you have no dresses, or other clothing to choose from. There is nothing in the childrens clothing for my grandchildren for me to choose from. I have bought not one thing at your store for the past year or so because simply you have no nice or pretty merchandise. You took away the catalog where I bought lots of home goods curtains, blinds, etc. Now you have nothing. No wonder you are losing in the game. Get rid of your people with the so called "great ideas" and bring back people that know something about merchandising.
RSC, Colorado Springs
2/22/2014 7:47:09 PM
So disappointing to find that JCP stopped carrying Mens St. Johns Easy Fit Jeans.
It was the one item that kept me shopping at your store. No need to go anymore.
Kevin, Denver CO
2/22/2014 7:07:19 PM
Not only did JCP discontinue St. John's Bay, but stores also stopped carrying Arizona jeans for big & tall men. They even took away the option of ordering them online, so no more shopping at JCP and the JCP credit card has been destroyed.
Joan, Millville, NJ
2/18/2014 6:07:47 PM
I am very disappointed that JC Penney no longer carries the St. John's Bay Big and Tall shirts. The Foundry shirts are horrible. It's hard to find shirts in tall sizes to begin with, but to carry crap is unthinkable. I will be buying my husband's shirts from Kohls. The Sonoma brand is a very good quality.
ken g, jacksonville fl
2/13/2014 8:21:52 PM
Agreed, I have a dozen Strafford supershirts. Bought 2 Strafford performance shirts without trying them on because I have a dozen already. They get tight in the chest as soon as I start to raise my arms. Apparently they hired a cheaper producer to make these shirts. Now I have to find a new shirt brand.
>>> L Reynolds, Independence
2/10/2014 9:04:06 AM
My wife bought me several Stafford shirts for Christmas and they were all mis-sized
We never had this problem with them before
2/9/2014 10:37:43 AM
My son also loved the SJB big and tall polo's and hates the Foundry line. Plus the Foundry color choices are dull and few. He is really upset that now he has to go and search somewhere else for a shirt to replace the SJB line he loved.
JT, Columbus ga
2/7/2014 8:44:04 PM
Just wanted to comment on an employee in the Tallahassee Florida Mall called Governer Square. I only got his first name (Brandon, in the shoe department) but just wanted to say that the service that he provided to me during the Christmas Holiday season went above and beyond any service I have ever experienced while shopping. Although all of JCP employees have always given me excellent service while shopping, this employee really impressed me.
Ps I wanted those shoes so badly and he located not only one but two pairs and they came to my front door for a very small fee. Thanks so much Brandon.
1/31/2014 12:52:54 PM
Yes they do. That is why they have a comment board
Shirley Hawn, Vanderbilt, Michgan
1/30/2014 10:26:55 AM
I feel it's only fair since I made a negative comment in Dec.2013 that I give a good comment. Last week my Husband & I planned on going to Petoskey, Mi. to make our payment unfortunately a storm that filled our driveway and the roads made it impossible we called Penny's and found there was N/C to make the payment over the phone. I don't know when Penny's changed that they were charging, Anyway that's a good thing . So keep doing customer service and get back products we want and you will stay in business.
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