> Return to JCPenney page
Carol, Elmont NY
11/16/2014 7:59:51 PM
I miss all the Adonna sleepwear. Especially the flannel for winter. Think about your old customers that have been with you for 40 years
>>> AussieAddict, Greeley, CO
11/19/2014 11:01:40 AM
Gee...companies are wondering WHY we're NOT buying anymore? Where's the adonna cotton flannel PJ's ? Have worn them for many years, now...I can't find them at Penney's.
Wake up JC Penney...
Karen, New Hampshire
9/27/2014 6:09:05 AM
What happened to the Stafford dress shirts, in particular, the "super shirts"??!! They certainly are not super any more. Fit is much smaller, my husband bought a new white shirt in the same size as he always bought, washed it and put it on, it was so tight in the arms and chest, and you could see right through the shirt. This is so disappointing because we have bought these shirts for years. They were very nice for travel, wrinkle free and stain resistant. Now we must start shopping for another brand. No more JCP shirts until you bring the old fit and quality back! Very sad...
10/10/2014 12:25:52 PM
I agree with Karen. I bought these shirts my whole career. Same experience, the shirts on the shelf are not even close wo the original fit. I could barely get my arms through the sleeves. New vendor that messed up the fabric cut??? What are the chances of getting the original shirt back?
>>> DNR, Rockville MD
10/27/2014 6:01:06 AM
The JC Penny Supper Shirts were great! I can't believe they discontinued them. I tried their new line of shirts and they are crap. I’ve been looking for months for a replacement but can’t find anything close for the price.
10/25/2014 7:23:51 PM
I used to buy several St. John's Bay woman's cotton T's every year. They were a nice weight with a tight weave and fit beautifully. I didn't even have to try them on in the store- they were dependable. Last year I picked up 3 or 4 and had to return them. Then I noticed on the label a change in the country of manufacturer- these were thin, long, stretchy and clingy. I can't think of many women who would look good in the way these were made. How disappointing. I don't understand why, when a company has something that works, they feel the need to see if they can make more money by cheapening it. I guess it doesn't really matter what country made it ( of course I would prefer to see the jobs going to the USA) the problem is that JCP lowered their standard for this product.
Joy, New York State
10/19/2014 5:49:53 PM
I am so disappointed that you do not have the St. John Bay sweaters (made for JCP) in petite sizes. I am sure there are more ladies upset because this is a comfortable sweater and at a reasonable prize. Please bring them back. Thanks.
10/17/2014 10:55:44 PM
I would shop there just because of the very beautiful interracial commercials that they have been using. GREAT Job for continuing to break through the barrier.
lmec, rural east central indiana
10/13/2014 2:01:44 PM
I loved the Arizon Jean Company bra that was 100% cotton that I bought at JC Penney maybe five years ago. I wanted to buy more of them but can't find them anymore :(
10/7/2014 5:01:52 PM
Have a policy of customers bringing in their OWN coupons instead of waiting to get a discount at the register. That's something that's wearing down profit.
Oh, and have more warm clothes options during the summer, especially in colder regions. Even if it's summer, it can get nippy during the evenings.
10/6/2014 3:50:10 PM
What da heck where you thinking JCP? How could you discontinue the Stafford Super Pants? I mean... C'mon!! I have been buyin these pants and shirts since 12 years ago. They were worth it & wrinkle free! Now I have to settle for less than desirable much much MUCH more expensive pants.
I now I'll have to eplore other alternatives with my familiy. So you just didn't loose one customer... but My whole famiy, and that is 4 people! That's it ... keep counting!
jim, Eastern WA
9/26/2014 7:54:18 PM
I was just going to drive 30 miles to buy some more Stafford Pocket Tee shirts. Can't find any on the JCP website. They should bring them back.
9/18/2014 5:54:52 PM
Please bring back the Liz Baker sweater sets you carried a few seasons ago. I am a disabled person who is lost without them especially since they were easy care. Thanks a lot.
9/14/2014 11:13:17 AM
i am so dissapointed that you cut the JCP line of teeshirts , but now have done the same with JCP dressshirts. They fit perfect, not baggy and had many compliments on them. Why do you do this , I know you will say that they didnt sell, well every time I contacted a JCP store they hardly had any left. You go with StJohn Bay, which fit like a tent...You carry the women JCP line ....You need to bring them back, most of your mens cloths are way outdated and not for the young...JCP shirts were the best...please bring them back,, i cant see going to your store anymore if you dont, most of the workers at the JCP store shook their heads and were not happy that the line for men was cut....you need to compete
Jane smith , Charlotte nc
9/2/2014 5:20:49 AM
What is up with the website? I use my I pad to shop online a lot. But JCP instead of showing a page full of items shows four items at a time. When you click on an item, you cannot read item details nor reviews, nor can you click to see the size charts. Yes there is a place to click for details and reviews but it does not work.
I want to see all you have in a particular type item in my size on a page with many items on it. I can see at a glance which styles won't work for me, and click to examine the ones that might. Then click to recheck the size chart to be sure before ordering. Now this is how all other websites work!
Without item details, lengths are guesswork, as size charts do not give lengths...that is if one can find the size charts!
Shopped JCP for years. Now it is just frustrating to even try.
>>> Pam, Washington, pa
9/12/2014 11:06:34 PM
I use my iPad also, and have the exact problem. I even downloaded the JCP app and it was just as bad. I actually began the checkout process (after at least ten attempts to get to that point), went out to Paypal, entered my approval for Paypal, and when it switched me back to the JCP site, it said that my session has timed out, therefor, my order wasn't processed. I gave up! JCP is destined to fail without a reliable on-line presents.
9/12/2014 11:31:49 PM
Does anyone really not want to see the FULL SITE when they are shopping on online? What's that?JC Penney's web site is very poor. They could launch a beautiful website just on the money I have given them over the last twenty five years.
9/9/2014 9:03:11 AM
JCP...Please HELP! My husband has been wearing your Simply For Sports black tee shirts for years. We recently went to replenish his tees and found out that JCP no longer carries them!! We have tried over 2 DOZEN other tees..in MANY STORES..and no success! I have even had to return 4 other brands to JCP! The Simply for Sports were amazing heavy weight cotton that didn't cling to his love handles like every other thin cotton shirt out there and the neck was nice and snug...arms were just snug enough. With each wash the tee only got softer and stayed nice and thick feeling! PLEASE if someone from JCP can help me...maybe direct me to the supplier or bring back a good heavy weight cotton tee for the guys! Your store carries way too many light weight, loose neck tees..not everyone wants an undershirt ..some guys want a good smooth fitting tee to wear out! My husband keeps asking me to sew the holes in his Simply for Sports tees because he won't give them up! Please HELP!
Barbara, Osage Beach
8/25/2014 6:36:57 PM
I am looking for Adonna cotton panties, hi-cut, size 7. Any ideas?
7/21/2014 8:46:17 PM
Please bring back the discontinued Ambrielle bra line....especially design
8/22/2014 10:51:22 AM
Yes, please bring this one back! Nothing like it anywhere!
anne, chicago & st. joseph Mi
8/10/2014 2:35:31 PM
The wireless Ambrielle bras I bought last year at JCP were the only ones that were comfortable and had no "spillover" or lines. Best t-shirt bras ever. Now they don't have the same seamless ones.I am not the only one who misses these bras, so why not bring them back????
>>> Trista K
7/30/2014 1:15:23 PM
Yes, please bring back Ambrielle Bras they were my favorite ... LOVED them!!
7/20/2014 7:24:30 PM
want slate blue fresh fruit rug and jewel-tex draperies
Linda, Hopkinsville, Kentucky
6/18/2014 5:57:30 PM
Will you be bringing back the St Johns bi-stretch women's pants? I bet I bought 20 pair. All mine are old and faded now. They are the best fitting pants I have ever had. I wear a size 4. I check every time I go to Penneys. The cashier said she wore them too, Thank you.
>>> Tuneful, Silver Spring MD
6/28/2014 5:01:07 PM
I got bi-stretchy pants in East 5th brand about 4 years ago and they have been terrific. Comfortable, the waist is up to my waist so I don't have muffin top or butt crack (real attractive on any age and especially if you are modest and over 50)and wash and dry easily, no ironing. JCP, please bring these back in whatever line! BTW the Liz Baker line was also good, I miss it.
5/30/2014 12:21:16 PM
I am sickened that the Janesville, WI store closed. I had shopped there for over 30 years and made my last purchase a few days before it closed (it was really empty). I could almost cry. I do not drive in Mad town, so I will have to rely on either Kohl's or Boston Store as I can't try things on by mail order.
I hope that past idiot with the marketing strategy that drove sales away really made a name for himself.
>>> Tuneful, Silver Spring, MD
6/28/2014 4:57:42 PM
I hear you. I have been loyal to Penney's and do not want it to close although some decisions in past 5 years seemed to drive away their base. I am glad they are getting a bit more back toward the store I knew, although the cuts and quality of the often clothes don't seem the same. For example SJB bottoms in 14 used to fit me well, now they seem cut more straight and narrow up and down and are too tight in waist and belly areas. This is even worse in the "JCP" line. Also, the customer service in my nearest store (Wheaton MD) is in most cases BAD. I still order from JCP online and take what does not fit back to the store but I must drive 45 mins to get to another one with better customer service. Forget Kohl's, I think they are overrated and often overpriced.
5/26/2014 1:59:42 PM
PLEASE BRING BACK AMBRIELLE BRAS !!!!!!!!!!!! if you don't carry them - please let us girlies know where we can get them !!!!!!! please jcpenneys !!!!!!!! help........
6/26/2014 8:18:36 AM
Ambrielle bras are back but, not like the discontinued ones.
The bras were just about the only reason I shopped at JCP.
So JCP lost another customer.
james willis, 421 west market germantown ohio
6/8/2014 8:33:50 PM
I SERIOUSLY REQUEST YOU BRIG BACK THE STAFFORD LINE OF CLASSIC FIT POCKET TEES. I HAVE TRIED EVERY BRAND NAME OF POCKET TEES AND THERE IS NOTHING THAT COMES CLOSE TO THE QUALITY OF STAFFORD AND I SEE QUITE A FEW COMMENTS FROM OTHER CUSTOMERS THAT AGREES WITH ME. PLEASE BRING THEM BACK!!!!!!!!!!!!!!
>>> d.bart, ontario
6/22/2014 2:53:26 PM
bring back the classic fit under shirt. the ones you have now are to long and don't fit well.
6/11/2014 11:02:06 PM
Bring back St. John's Bay Bi-Stretch Pants!!! I loved them and ordered them often. They were my go-to pants and I haven't found anything like them.
Casey, Medford, OR.
6/1/2014 8:34:32 AM
JCPenny website is bad. If you place an order you cannot edit or change it and the customer service is a joke. If you email them to make changes to your order they will email you back and tell you to call customer service. Avoid shopping at JCPenny.com
Laura Quick, Williamsport, PA
5/27/2014 12:14:28 PM
I just learned you discontinued the ambrielle line of bras. I do not know who makes the decisions for your store but in the past few years most of the decisions have not been customer friendly. You must want to go bankrupt.
I have been reading some of the comments on this page and it appears you are disappointing loyal customers over and over.
You need to take a closer look at all your decisions. Without this line of bras very little reason to shop at your store. I will need to seek a similar brand at Kohl's a store that is very customer friendly.
Anonymous, South Bay, CA
5/26/2014 11:09:18 PM
Stafford Pocket Tee-shirts - Are they no longer carrying these pocket t-shirts? My husband went to buy them, but could not find any. The website did not show these pocket t-shirts & other Stafford t-shirts were limited size & colors. My husband used to buy these by the dozen.
5/22/2014 3:05:53 PM
PLEASE bring back the Made For Life shorts in TALL. They are true to size, easy care, comfortable, and look terrific! It is not easy to find shorts for older women who like to stay active!!
Sharleen, Clinton, ny
5/19/2014 5:26:45 PM
Does JcP still sell Liz Bakers pants? If not who does
speedmango, Fort White, Fl
5/13/2014 12:18:21 PM
It very much appears that you are still on the path to corporate suicide. You seem to have managed to alienate just about all of your customers above the age of 35-40. Remember, these are parents buying for themselves and for their children who might have been your next generation of customers.
Look back to your history and think about how James Cash Penney would have done things.
Specifically you dropped Towncraft, St. Johns Bay, and bras that every woman on the planet seemed to really like. St. Johns Bay seems to have come back from the dead, but will it be the same thing?
I just don't see you making it as a swinging boutique.
5/9/2014 4:02:21 PM
Hello Friends! My name is Javier and I am an MBA student at the Paul Merage School of Business at the University of California Irvine. We are conducting a survey for one of our classes and would like to hear your opinion on a few topics we want more insights of. The survey is located here:
I appreciate your help, and thanks in advance!
4/27/2014 4:39:51 PM
Has anyone bought the new ambrielle bras?
Are they the same as discontinued ones?
4/30/2014 9:53:44 PM
They Are not the same....very disappointing!!
J.D., Denver, Colorado
4/12/2014 6:44:02 PM
PLEASE bring back MADE FOR LIFE pants (not capris). They can be worn all season, I especially like the ones with the stripe up the sides that are available in various colors with a black background. I am retired and wear them daily. I never have to change my clothes for the day because they are attractive for in or outdoors.
I was so surprised when I recently went online to order more and they were gone. I am a loyal customer of JCP and would like to stay that way!
>>> Jan, Peoria
4/27/2014 5:55:20 PM
I too want the plus size full length Made for Life pants back. Soo disappointing that no longer available . I LOVED THEM
11/29/2013 8:58:54 AM
Bring back the Ambrielle bra line PLEASE!!! I know a huge amount of people who would start shopping in the store again simply for the bras!!!!!!!!1
>>> KD, Arizona
2/8/2014 4:49:46 PM
Please bring back the Ambrielle Bra line. I love the way they fit, have tried others since you discontinued them and have not found any that fit or feel as great.
>>> LAS, Casper
2/9/2014 9:13:04 AM
I won't be shopping at JC Penney until they bring back the Ambrielle line. If they can't carry what I like, why support the store?
4/26/2014 4:24:28 PM
Bras are back but NOT the same as discontinued ones. These will be returned.
Uncomfortable, sizing is different too as I ordered same size, just don't fit right.
4/25/2014 4:33:56 PM
The new ambrielle bras are NOT the same.
I bought two and will return.
Just don't fit like the discontinued brand.
These look more like something for a pre teen.
4/23/2014 12:05:15 AM
Please bring back the SJB stretch Ultra Tall pants for women. They look and feel great and Nothing compares, PLEASE.
4/21/2014 6:32:31 PM
New cabin creek pants are made of awful flimsy material. The earlier cabin creeks were perfect both in size and quality of material. What a shame. No more cabin creeks for me. Helen
4/18/2014 6:07:05 PM
I think you should bring back the ambrielle upside bras back to jc penny's.I tried to find them online but they are discontinued.please bring them back.
Anonymous, Nashua, NH
4/17/2014 9:06:14 PM
PLEASE bring back the Targeted Shaper support panty hose!!! They were the best panty hose ever! I just returned six pairs of hose I ordered through JCP online. Four pairs were support and fit horribly. The other was a 3 pk of the Sheer Caress control top which were flimsy and of poor quality. Bring back this QUALITY product!
4/16/2014 1:50:15 PM
In ladies shoes bring back ST. John's Bay SJB-LAUREN flats in black and various colors. Our feet feel good in these shoes which are perfect for casual, dress, dancing, etc.
4/11/2014 7:47:38 AM
Shame on you JCPenny for having a customer go through the whole process of ordering and then stating "unavailable" at the end. Talk about bait and switch. Do you really need "guru's" to tell you what you're doing wrong?
Tracy T., Beckley, WV
4/3/2014 8:36:43 PM
Please bring back MADE FOR LIFE workout pants, especially in petite. All JC Penneys is carrying is a few capris. I was shocked when I went in to buy some for my mother and I and were told they no longer would have them. These were the only pants both her and I could find that were true to size, AMAZING fit, very flattering and perfect petite length. I get compliments when I wear them out, especially at my daughter's sports events and asked what kind they are. Everybody goes "ga-ga" over the 100% polyester pairs I have. I would have to be diligent about checking back at the store because a lot of times they were sold out of small petite. And if there was a sale, there were only a few pair left. Please, please, please BRING THEM BACK! Everyone I know now that I referred to this brand do not like the brand Penney's is carrying. Many are going to Aeropostle and Walmart (Danskin) now. No comparison, Made for Life are the BEST and especially in Petite.
>>> Deb E, Stanwood, WA
4/7/2014 8:09:48 AM
I,too, am looking for Made for Life workout pants (NOT Capris). I can wear petite or average length. The 100% polyester with stripes down the side. I have been wearing them for years, and get many compliments. Capris are not my style, I have not so nice looking legs or ankles and feel more comfortable covered up. Please bring them back. Thank you.
>>> Darlene Robinson, Anderson, IN
4/10/2014 8:03:44 AM
I, too, LOVE the Made for Life Brand of workout clothing...as do all my friends that I workout with at Curves (Shapes)... we all have all the different colors and styles! I missed out on the yellow/gray collection...that was beautiful! Still looking for it and consignment stores!!! Thank you for bringing this line back...I would have to search nation-wide for second-hand Made For Life clothing at the Ebay or Goodwill stores...only to find the colors of the pants and shirts did not match... as soon as I found them back in your stores, I bought them ALL up...and at such discount prices, to my delight! Thank you for listening to our pleas!
Bambi, Grand Rapids
3/17/2014 8:02:49 PM
A huge thank you to your company for listening to your customers and bringing back some of the Ambrielle bras!!!! Now my question is, will you be bringing back other varieties such as push ups and multi ways? Those are the best bras on the planet but have not yet been re-introduced. I hope that the select few styles are not the only ones being brought back.... if I ever see my favorite extreme push up 5 way, I swear I will buy every one in stock!!!! Again thank you for bringing back Ambrielle!
>>> Dmch, México
4/7/2014 10:49:09 PM
PLEASEEE bring back the PUSH UPS from Ambrielle, they are the absolute best, Victoria´s secret has nothing n them!! many many friends used them and used to go to Texas to buy them, we´re crushed that you only brought back the "full figure" types
4/7/2014 6:33:01 AM
Bring back the old reliable brand cabin creek, what you are passing on line as cabin creek is not the real deal, I still have and wear my old cabin creek apparel, wish you would take heed to requests, hope customer service reads comments and requests, also, shoe selections in stores are geared to young
4/6/2014 8:40:32 AM
Hey! Penney's . . . Do you see a pattern, here? It's Dr. E. Deming's Point #1 for Quality-driven organizations. It's called, "Constancy of Purpose". In other words, "If it ain't broke, don't MESS WITH IT!" If you don't understand who both Drs. E. Deming & J. Juran were and what they taught, you ought not be trying to run a multi-million dollar business.
4/4/2014 1:36:29 PM
PLEASE PLEASE bring back East 5th line of pants - great fit, wear, and perfect for work.
Pam, Perry Hall, MD
3/26/2014 4:00:43 PM
I read a year ago that St. John's Bay clothing was being brought back? Yet it is still not in stores or or line? The few items I see are obviously being phased out as there are only a few sizes and are marked way down. How do you expect to bring customers back if you say you have listened, say you will bring back a product and then fail to do so? Doesn't do a lot to reestablish the relationship with the customer.... I am specifically annoyed that the Bi Stretch pants for women by St. John's Bay are no longer available. I think J.C. Penney is about out of chances.
KR, Blacksburg, VA
3/20/2014 12:15:11 PM
PLEASE BRING BACK TO EAST 5TH NO WAIST PANTS! THEY ARE THE ONLY PANTS THAT FIT ME! I HAVE TRIED THE WORTHINGTON BRAND AND DO NOT CARE FOR THEM. PLEASE PLEASE BRING BACK EAST 5TH. THANK YOU
sas, east texas
3/17/2014 2:08:21 PM
Please bring back Adonna sleepwear along with all of your previous brands. I LOVE JC Penney. I really hate the stuff Ron Johnson brought in. It certainly is not up to your standards. Thank you.
Anonymous, Oklahoma city
3/16/2014 5:54:40 PM
I'm writing this because I bought ambrielle bras and they are the only ones that fit comfortable.you should bring them back.you will get more customers than losing them.thank you.k6fw2r
3/12/2014 7:30:40 PM
I have always been a JC Penney catalog shopper. Not only clothes (being tall I had some choices) but mostly household items. There was nothing like getting the spring big catalog and looking at the home décor pages to get ideas for my house. I ordered rugs, curtains, bed sets, many many times over 50 years. It was so disappointing when they discontinued the catalogs. I never go online to look at things. Now, after all these years of ordering Tall sizes, and household things I get these little flyers and brochures for teenage clothing - nothing like anything I ever purchased at Penneys. Oh well all good things come to an end I guess. I'm sure it hurt their business a great deal when they discontinued catalog ordering. There really are people in this country who do not spend all of their time browsing the internet for shopping purposes. I'd much rather have a catalog in my hand that I can flip through the pages over and over until I settle on what I want to purchase. Good luck Penneys
3/11/2014 6:31:17 PM
Does JCPenney still sale Simply for Sports short sleeve sweatshirs? I use to buy them thru the catalog but I can't find them any more.
3/11/2014 1:47:46 PM
Please Please bring back the Lace Chiffon Tank Top in the Black Blue Magenta Olive Red and Yellow in MED or Large Please everyone i've spoken to in your stores across the united states agree it should be brought back i beg of you please bring it back or tell me where else i can get it Thank You So Much
3/2/2014 8:23:32 PM
I used to buy everything through the Penney's catalogue: curtains, sheets, pillows, mattress covers, kitchen appliances, rugs, lamps,shirts, pants, underwear, pajamas, hats, gloves, scarves, car equipment. I could go on and on. Every year, twice a year, when the catalogue arrived. Now? I might buy one article a year at a store. Nothing by catalogue.
>>> Don H, Spring Hill, TN
3/9/2014 7:11:17 AM
J C Penney used to offer Stafford extra tall short sleeve dress shirts in years past such as red, hunter green,peacock,orange,lavender, etc. All they offer now are some variation of white, blue or yellow. I have been returning to their website hoping these shirts would return but have been forced to look elsewhere. Please bring these shirts. I am 6'6" tall at these shirts it the extra tall size not only came in several colors, but also had the extra long tails to stay tucked in. It is to hot in the summer to wear long sleeve dress shirts.
SHARON ANDERSON, ST. LOUIS
1/8/2014 11:32:03 AM
PLEASE BRING BACK CABIN CREEK PULL ON JEANS. I AM LOST WITHOUT THEM. PETITE 10
3/2/2014 8:17:40 PM
Please bring back Cabin Creek pull-on knit cords. I miss the Cabin Creek line. I miss the whole catalogue (paper)!
2/25/2014 3:29:25 PM
I have been shopping at Penney's for 50 years and really liked the sales and quality. Now the big sale is 40% off. What a joke. They mark it up then after you take off the 40% it's the normal price. There are no sales at Penney's anymore. If you have a coupon you might get $10 bucks off. That's what happens when you get a computer CEO to run a retail store!
>>> BHR, columbus ohio
3/2/2014 1:11:00 PM
When Penneys first opened early 50"s I bought everything there. Even until the past several years I bought everything there. Was in you store at Eastland Mall Columbus Ohio the other day to find some thigh high stockings. There was nothing in sight. I love the Sheer Caress thigh highs because they fit so well I couldn't find one measly pair of thigh high stockings. And furthermore there is nothing in the store anymore that gets my attention. I am a petite person and you used to have lots of choices in clothing. I bought some really nice dresses, etc. Now you have "nothing to choose from". You made a big mistake in closing the third floor and saving money, so you thought. Now you have no dresses, or other clothing to choose from. There is nothing in the childrens clothing for my grandchildren for me to choose from. I have bought not one thing at your store for the past year or so because simply you have no nice or pretty merchandise. You took away the catalog where I bought lots of home goods curtains, blinds, etc. Now you have nothing. No wonder you are losing in the game. Get rid of your people with the so called "great ideas" and bring back people that know something about merchandising.
RSC, Colorado Springs
2/22/2014 7:47:09 PM
So disappointing to find that JCP stopped carrying Mens St. Johns Easy Fit Jeans.
It was the one item that kept me shopping at your store. No need to go anymore.
Kevin, Denver CO
2/22/2014 7:07:19 PM
Not only did JCP discontinue St. John's Bay, but stores also stopped carrying Arizona jeans for big & tall men. They even took away the option of ordering them online, so no more shopping at JCP and the JCP credit card has been destroyed.
Joan, Millville, NJ
2/18/2014 6:07:47 PM
I am very disappointed that JC Penney no longer carries the St. John's Bay Big and Tall shirts. The Foundry shirts are horrible. It's hard to find shirts in tall sizes to begin with, but to carry crap is unthinkable. I will be buying my husband's shirts from Kohls. The Sonoma brand is a very good quality.
ken g, jacksonville fl
2/13/2014 8:21:52 PM
Agreed, I have a dozen Strafford supershirts. Bought 2 Strafford performance shirts without trying them on because I have a dozen already. They get tight in the chest as soon as I start to raise my arms. Apparently they hired a cheaper producer to make these shirts. Now I have to find a new shirt brand.
Glenn, San Jose, CA
1/14/2014 4:54:21 AM
All of you unhappy that you could not find the Stafford shirts you were looking for should consider yourselves lucky. I have been buying these shirts in the same size for years but not anymore. Bought three last week and they don't even come close to fitting. I compared them with some older Stafford shirts and they are actually smaller yet labeled the same size. Also, the fabric is cheap and uncomfortable. JCP is selling CRAP now. So sad.
>>> L Reynolds, Independence
2/10/2014 9:04:06 AM
My wife bought me several Stafford shirts for Christmas and they were all mis-sized
We never had this problem with them before
Kelly, Rochester, NY
1/1/2014 1:21:09 PM
JCP....what happened to the St Johns Bay Big and Tall Shirts?? I have bought these for years and they have been a staple of my husband's daily wardrobe. Now, all I see are Foundry shirts and IZOD shirts. We have tried some and my husband doesn't like them at all. I loved the SJB wrinkle-free button-down dress shirts because I could take them right out of the dryer and they were ready for him to wear. Please bring SJB men's big and tall shirts back!
1/3/2014 3:40:09 PM
My husband also has worn the St.John's Big & Tall dress shirts for years. He doesn't like the Foundry cheap crap. WHY?????
2/9/2014 10:37:43 AM
My son also loved the SJB big and tall polo's and hates the Foundry line. Plus the Foundry color choices are dull and few. He is really upset that now he has to go and search somewhere else for a shirt to replace the SJB line he loved.
JT, Columbus ga
2/7/2014 8:44:04 PM
Just wanted to comment on an employee in the Tallahassee Florida Mall called Governer Square. I only got his first name (Brandon, in the shoe department) but just wanted to say that the service that he provided to me during the Christmas Holiday season went above and beyond any service I have ever experienced while shopping. Although all of JCP employees have always given me excellent service while shopping, this employee really impressed me.
Ps I wanted those shoes so badly and he located not only one but two pairs and they came to my front door for a very small fee. Thanks so much Brandon.
12/25/2013 1:36:24 PM
Does JCP really read or care what customers or former customers ask or think?
1/31/2014 12:52:54 PM
Yes they do. That is why they have a comment board
Shirley Hawn, Vanderbilt, Michgan
1/30/2014 10:26:55 AM
I feel it's only fair since I made a negative comment in Dec.2013 that I give a good comment. Last week my Husband & I planned on going to Petoskey, Mi. to make our payment unfortunately a storm that filled our driveway and the roads made it impossible we called Penny's and found there was N/C to make the payment over the phone. I don't know when Penny's changed that they were charging, Anyway that's a good thing . So keep doing customer service and get back products we want and you will stay in business.
Lois Rowe, Queensbury, ny
1/27/2014 6:44:38 AM
Please bring back the Ambrielle Bras. Best bra I ever wore.
ha, new Albany
1/26/2014 1:48:29 PM
I have never found a bra like the Ambrielle brand. Please bring them back to JC Penney!
SP , Pittsburgh, PA
1/24/2014 3:45:45 PM
Would like to know if your stores sell Adonna underwear/hipsters anymore? Where can I find them? Would appreciate an answer. Who is the manufacturer so I can call them?
Anonymous, upstate NY
1/14/2014 8:22:05 AM
Please bring back the womens Ambrielle lace panties - they are AWESOME. Why did you discontinue them?
1/11/2014 8:26:55 AM
What the hell is wrong with this company ?!
ONine order, received confirmation that item has shipped expect it in 4 to 7 days ( via usps for 8 bucks which I'm not a fan of no tracking number, but LL Bean does it without problems, so what the hell ... )
Ten days later get an email that the item they SHIPPED ten days ago is no longer available.
Anonymous, St. George, Utah
1/10/2014 9:35:04 PM
What has happened to your line of tall and ultra tall jeans for women??? I used to shop exclusively at JCP. But can no longer find any jeans in my size in stock. I've been looking for the last 2 months and am now to the point that I need to buy somewhere else and unfortunately spend a lot more money. It's this kind of thing that is causing the downfall of your business.
Hamm517, Fort Wayne
1/4/2014 10:45:50 PM
AMBRIELLE UNDER GARMENTS----- please bring this line back! I have spent countless hours over the past few weeks trying to find bras that fit nearly as well. You may ask why I didn't know the line was discontinued for over a year? That's just testimony to the quality of the product! I purchased a large quantity the last time they were on the shopping list & I haven't needed to replace any of them. Well, now I need a larger size & I went in to find that they no longer exist. Replaced by a line from Cosmo? I don't want a teenagers bra. Then the clerk tells me I should try Bali. I don't want my grandma's bra either. I want MY bra. An internet search revealed an amazing # of blogs, forums, & FB posts all about the discontinuation of Ambrielle. Listen to the consumers!!
>>> Sexy Mom, Hartford
1/10/2014 7:12:24 AM
I am as upset as you. I LOVE Ambrielle bras these were the only ones that made me feel sexy and they were so comfortable. The push up was great. If you have found some thing please let me know. I was heart broken when I found out there were discontinued.
mike Daniels, NJ
1/7/2014 11:47:46 AM
JC penny online store sucks!!!! whoever runs inventory for it should be fired 5 yrs ago!!! Ive got like 3 emails cancelling orders, because they didn't have items! The Best was todays saying they didn't have an item that one item turned out to be all 5 items I ordered!! DO noT BUY CARHARTT from JC PENNY ONLINE!!! they suck!!! and there is no way to see your order online! they send a dumbass email saying when it gets cancelled!!! BS!!!! and BUSCHE LEAGUE JCPENNY!!! We will not be shopping JCpenny any longer!! TERRIBLE TERRIBLE TERRIBLE!!! Should be F'n ashamed of yourselves!
>>> Country Boy, Fairfax VT
1/9/2014 6:12:11 PM
I placed an order for 8 pair of Levis Jeans and 12 Carhartt Shirts. The jeans came in as I would have expected. I got and email from JCP saying the shirts were not in stock. I went back to their web site only to find they show in stock. Called customer service, agent told me JCP has had supply problems with Carhartt since November. If this is the case JCP show that the inventory is not available or remove the merchandise from your web site.
Sam , Lakeville Minnesota
1/7/2014 4:14:43 PM
Please bring back the Ambrielle bras! They were the only bra that has ever fit me perfect and I am absolutely in love with them! Now I dont know what I am going to buy for bras now!!
1/5/2014 8:39:48 PM
AMBRIELLE UNDER GARMENTS----- Why were they discontinued? No other bra fits me like Ambrielle. Please bring them back.Listen to the consumers!!
1/5/2014 7:43:51 PM
My 2 daughters who are in their 20s and ME have worn Ambrielle bras for years. BRING THEM BACK! NO other bra compares, it is the BEST! Whose idea was it to discontinue such a well loved bra? BRING IT BACK
LISA G, JERSEY CITY NJ
1/4/2014 7:18:30 PM
"""**** CHECK YOUR CREDIT CARD ACCOUNT ****
If you return items purchase from JCP.COM and you return them to JC Penney Store JC . You should check you account to make sure the credit was return. I return items Dec 5, 2013 and still calling JCP.COM and JC Penney Store JC for my money. In there system they saying money was return but never got put back in my account. On Dec 20, 2013 we did a 3 way BOA informed Evette of JCP.COM that the credit not come in. Evette inform me and BOA she would process the credit again. Today is Jan 4, 2014 still no credit. JCP.COM and JC Penney Store JC is going buy what they have in there systems so you need to check your Credit Card to make sure your money was return to your accounted.
1/3/2014 7:24:01 PM
In the past I purchased Cabin Creek Jeans for myself as they came in the larger petite sizes. JC Penney discontinued them. I tried purchasing the JC Penney replacement which was offered...Poor quality and completely different sizing (length). Now, the same thing happened to the Big & Tall Mans St. Johns Bay Polo Shirts. JC Penney has discontinued them. Replacement is much poorer quality. JC Penney....please wake up and get back to good basics before you lose more customers. It took me awhile, but I have found adequate replacements for each of the above items, and it is not JC Penney.
1/3/2014 6:49:20 PM
If anyone is reading these.. I miss the SJB fleece.. The sweatpants I'm wearing right now are about 3 years old and I cannot find anything that compares with the quality. Also love the sweatshirts, hoodies.. PLEASE bring them back.
Happyinparadise, San Antonio, TX
1/3/2014 12:53:44 PM
I have always been a JCP shopper, loving all the brands they used to carry. I never walked out of a JC Penney store without a bag, now I rarely buy anything for myself. The Ambrielle bra was a must have for me, when I took my daughter shopping to buy new bras, they told me they were discontinued. The salesperson directed me to the next closest thing, neither me or my daughter wear the bras we bought! Please bring back Ambrielle bras!
1/3/2014 11:01:46 AM
No more Ambrielle? No more JCP.
1/2/2014 9:59:26 PM
The Ambrielle bras and panties need to make a comeback. They were my favorite and I can't find anything comparable to them. They had a great fit and were affordable.
1/2/2014 9:28:47 AM
Please, please, please be true that Ambrielle is coming back! I have yet to find anything comparable!
1/1/2014 1:01:34 PM
I am very disappointed with the brands that JC Penney now carries. I loved Liz Baker, Worthington, Cabin Creek...now I can't find anything in the stores. I do most of my shopping online from other vendors. Hope they come back.
Beth, Charleston, SC
12/31/2013 4:22:47 PM
I am ready for more bras, and went to recommend the Ambrielle line to a friend in a chat group and found out it has been discontinued. They were the only bras I loved. Worth every cent.. Please consider bringing them back. One of the main reasons I did my own shopping at JCP-- now there is no reason to go in. :(
Ivonne Sanchez, San Diego
12/31/2013 10:47:37 AM
I loved the white Arizona crewneck t-shirts for kids, and JC Penney stoped carrying them. WHY?
They were quality under garment t-shirts. I would wash them and wash them, and their shape and size remained.
Please Bring them back! or let us know where can we find similar quality.
Jeanett, Attleboro, MA
12/31/2013 12:45:09 AM
PLEASE BRING BACK AMBRIELLE BRAS!!! They are the best fitting and shapely bras I have EVER come across.
Anonymous, Dayton, oh
12/27/2013 10:07:43 PM
PLEASE BRING BACK THE AMBRIELLE BRA LINE! Being young, but having a more mature body.. It was such a struggle for me to find a bra that fits, yet made me feel confident and beautiful.. Until I found the AMBRIELLE line. I have been searching forever simply to find out it's been discontinued, this was the best bra I have ever purchase and I am so sorry to hear they are no longer around. It sounds like many others are disappointed as well...
sgs, slidell, la
12/29/2013 4:46:18 PM
Love the adonna knit pajamas sold individually. Good quality and comfort. Please try to bring them back.Love them.. When you have a good thing why it it not here anymore????????????
>>> Odalyscabrales , Miami, Florida
12/28/2013 10:21:07 PM
I sincerely hope that it is true that jcpennies will be bringing back the Ambrielle bras line I love the convertible ones------ I have not been able to find any other bras that fit the same way!!!! So PLEASE Bring them back!!!!!!!!!!!!!!!!!
12/28/2013 8:57:07 PM
I tried on so many bras today, none fit me like Ambreille bras!! All of my bras need replacing, I want JC Penny to make them again!!
12/27/2013 6:41:15 PM
Please bring back the Ambrielle bra. I love these bra's and nothing else comes close to the fit of these bras.
>>> GRam, Kansas City
12/27/2013 8:46:24 PM
Please bring back the Ambrielle brand back, it is the only I like and fit perfect, please bring it back...
Jana, Jacksonville, FL
12/25/2013 4:10:18 PM
Made for Life tall jeans are the best look and feel ever. JCP why would you stop carrying this brand??? I shop at JCP very frequently and this just makes me mad.
Delonda Davis, St. Louis, MO
12/24/2013 8:54:30 PM
PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE BRING BACK THE AMBRIELLE BRAS!!!!!
12/22/2013 7:26:07 PM
Please bring back Ambrielle Bras! I'm not sure why JCPenny stop selling Ambrielle Bras, but they made a big mistake. The brands they sell now are poor quality and cheap- as a result, I stopped shopping at JCP for bras. I love this brand and they're hard to find anywhere...
Muskogee bras, Muskogee, ok
12/22/2013 4:37:22 PM
I hope this is true that JC Lenny's is bringing back Ambrielle bras. I have spent so much money trying to find a bra that fits. I am down to my last Ambrielle and have tried so many others but no luck. I'm a 38D and like the added lift of the underwire. If its true your bringing it back, I can't wait until Feb! I do t know whose bright idea it as to change your store but you need to hire me. Like several others on your discussion board, we know what your customers are looking for.
Shirley Hawn, Vanderbilt , Mi.49795
12/20/2013 9:02:36 AM
I am a 71 yr. old female. I have 5 children 8 grandchildren and 1 precious great grand child. So--- shopping has never stopped. Except J,C, Penny Co. did! The choice of merchandise is not the quality I used to purchase.
The colors and designs are not appealing . When I grew up my mother always shopped Penny's and I remember her $5.00 pymt each month never ended. Shopping at Penny's was part of our growing up so of course I continued this shopping for my family. Then Penny's changed. I really miss my Penny's Shopping. Boo Tear!
Foxma, Rocklin, Ca
12/13/2013 11:18:51 PM
Cabin Creek jeans for plus si8ze petite.
jcp fan, dallas
12/11/2013 4:45:31 PM
JCPenney is bringing back Ambrielle!!!! Great news for all of us JCPenney fans, I heard from my local store that Ambrielle is coming back in February--they really do listen :)
12/11/2013 1:08:03 AM
It says "Your opinion counts" ... BS!!!!!
12/8/2013 9:03:49 PM
PLEASE PLEASE PLEASE PLEASE BRING BACK THE AMBRIELLA UNDERWIRE BRAS!! I MUST HAVE THEM!! WHAT HAVE YOU DONE TO US?? Please, we really need and love them!!!
12/9/2013 2:39:27 AM
Yes, please bring back the Ambrielle line!!!
>>> khaki, lafayette,la
12/9/2013 4:24:11 PM
Ambreille wireless cotton bras are an excellent .Local store says people are requesting this item but, you refuse to stock WHY??? If, you are discontinuing this line-stop advertising it online.Many women of menopause years need cotton underwear due to sweat factor. You didn't give the product a chance no advertisement or promotion. The store personnel had to be told that there was cotton underwear and that line was there in Lafayette and Houston.BRING THIS LINE BACK
Walt Bakes, Grand Rapids
12/5/2013 6:07:54 PM
You've moved the big and tall area in Grand Rapids twice now, and downsized it. When America is getting fatter, your big and tall selection is getting smaller. Does that make any sense?
You've decided to also stop offering your own line of chinos, which I've purchased for years, in favor of Izod. That's a terrible mistake. I in no way need name brand cotton blend pants, I need ones that fit for a good price!
I've been a JCP customer for decades, and keep feeling like I'm treated worse and worse. Stop messing around and cater to the great middle class once more, which is your core clientele.
>>> Joy, Cleveland, Ohio
12/5/2013 7:36:49 PM
Went to pick up catalog order today and was pleased and excited to find the catalog department and pickup has returned! no more of having to wait in line at the register and then wait for the clerk to run back to get your order. Also pleased to see some of the old employees are back.
12/5/2013 11:31:48 AM
Ambrielle Bras need to come back! The best fitting, most comfortable, best looking. I need more!
Natashia, Terre Haute
12/4/2013 9:21:48 PM
Please bring back the Ambrielle line of bras back! I finally found a fav and now I learn they are not carried anymore!
Natasha U, Westlake Village, CA
12/3/2013 10:37:05 AM
Please bring back Ambrielle Bras!!
Best fitting and best options!
cynthia seals, spring city tn
12/2/2013 8:25:22 PM
I hate your christmas ads. You make them sound like christmas carols but change the words. At least Sears hasn't done that yet. I know you don't care how I feel but I won't be back in your store
Lori , S. Carolina
11/30/2013 9:12:34 PM
I'm petite and NOT 90 years old. Your petite section is PITIFUL!! I used to drive to a bigger store in N. Carolina and could always find something. NOW? The Made for Life activewear? No pants in Petite. None. Not in South or North Carolina store that I visited. This used to be my favorite store to shop in. Now its my LEAST favorite, cos I can NEVER find a thing in there anymore. And apparently I need on of those bras that everyone else is asking to bring back. THis store and its buyers and its marketing is going to cause JCPenny to collapse. Pitiful. If I wanted an upbeat --modern store that caters to young people--I'd go to AE or Aeropostle, etc. I don't care how the store looks--just bring back the clothing for those of us who USED TO BE dedicated shoppers to your store!!!!!!
Doesn't matter, Penny's doesn't care
11/30/2013 8:01:47 AM
Why did you do away with Cabin Creek clothing? Is this another case of some marketing moron fresh out of school telling customer what we want rather that asking what we want?
sue witten, Frankfort, ky
11/29/2013 6:17:33 PM
I was looking around for the right size shoe today when a young lady, Destiny I do believe came and volunteered to help my search for my size. She looked and looked for a good 10 minutes, we then gave up. About 20 minutes later she then aproached me with my size shoe! She had went out of her way and got them off of a display manican! I was very pleased.
Kelli, Jackson, MS
11/29/2013 11:05:38 AM
The first thing I read was that my opinion counts!! Well after reading a lot of these comments I see that I am not alone. But still no action has been taken to bring back the AMBRIELLE LINE OF BRAS!!! Women who are "blessed" find it extremely hard to find comfortable bras. We finally find one and it is taken away. Looks to me that JCPenney is losing a ton of $$$!!! Does anyone from JCPenney even read these comments??
Dale, Fairview Heights, IL
11/29/2013 8:25:00 AM
I went to JC Penny last week. I have not been there since the change. I was going to try it again but I was surprised they did not carry the St John easy fit jeans anymore. Also, every time I turned there was another mannequin standing in the way.
judith price , Henderson N.V
11/28/2013 6:45:13 PM
I would like to make a coment and then a praise to jc penneys
to have your employees work on a day of thanks shows where you are really at nothing but a money greed driven store .
I was visiting a store for the first time in a long time since jc penneys was having trouble and to my surprise i met the greatest
sales person i have ever seen . he was from Sweden and we talked about everything and he made it so nice to shop he was so wonderful and when i asked about how he was going to celebrate thanksgiving he said to work but it was ok because he never had that before in Sweden so he was not really missing any thing but i felt bad because he and his wife were new to our country and this was a time for them to spend together to learn our ways shame on us as americans !!!! but i have to say if this man leaves jcpenney i will follow him his name was ROBIN at the HENDERSON STORE in N.V
please let him know my family is thinking about his and his on this day of thanks
THANK YOU ROBIN FOR EVERYTHING AND THEY GREATTTTTTT CUSTOMER SERVICE YOU HAVE GIVEN ME IF JCPENNEY HAD MORE PEOPLE LIKE YOU THEY WOULD NOT HAVE THE PROBLEMS THEY HAVE
Diabe, Nashua, NH
11/24/2013 7:51:49 AM
I am so disappointed to learn that JC Penny no longer carries the Ambrielle brand bra. It's the only bra I have found that fits me right as a full busted woman. It's so comfortable and no bulging anywhere. I hope they will consider bring it back.
>>> Debbie, Altoona, FL
11/26/2013 4:37:58 PM
Ok I am also a fan of the Ambrielle bra. Since JC Penny on longer carrys this bra anymore. I decided to go try and find another brand of bra. There are tons of different brands, styles, colors etc... After a full day and many, many, many try ons. I came home empty handed. So very disappointing. I have alway had a hard time finding bras that fit and are comfortable. Till I found the Ambrielle!!! My size.is a 42DDD underwire. Please bring it back!!!! Looking at all the comments on this subject I believe it would be in JC Penny's best interest to bring this bra back. Please!!!!! I need bras.
11/24/2013 9:10:28 PM
please get the ambreille balconette aack full support i cant find a bra that fits thatgood anywhere
JK, SE Wisconsin
11/24/2013 8:52:39 AM
Ambrielle bras are what draws me to JC Penney to shop. While stocking up on bras, I visit other departments for socks, kitchenwares, etc., and make the most of my special trip there. I certainly won't be drawn to JC Penney for the other stuff that I can be bought at Walmart or stores closer to home. Come on Penney's tempt us back to spend our $$$ by bringing back Ambrielle bras (especially the 36b t-shirt underwire bras in black and beige - hint, hint).
Christina, Steubenville, Ohio
11/23/2013 8:14:32 PM
Well. It looks like I have to join the countless others who are saying goodbye to JC Penney because they are no longer carrying Ambrielle bras. I searched for the perfect bra for MANY years. When I found this brand, I knew my search was over, Ambrielle is truly the most perfect bra I've owned. I stocked up on them but now I need to buy more and I can't. It seems that JC Penney is well aware of the tremendous customer outcry and demand for this product, yet the company doesn't seem to care. That's a shame. So, I have no reason to bother going there any longer. Thank you for ignoring your customers...eventually the impact of conducting business in such a fashion (no pun intended haha) will take it's toll on your business. When you stop listening to the needs of your consumers, and lose sight of the fact that customer service IS your business, nothing positive can come of it...
> Mall Stores by Name
> Mall Stores by Category
> Find a Mall
> Coupons & Special Offers
> Return to JCPenney page
Terms & Conditions
Full Desktop Version of this Page