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A Very Disappointed Ex-Customer
7/20/2016 12:44:24 PM
I am having the same problem everyone else here has had. Every time I get a favorite brand they quit selling it. The St. Johns Bay Jeans used to be my favorite. I absolutely LOVED them. When they quit selling them I was so upset. I read where a lot of people were upset about it. Then I got so excited when they brought them back. But was soon disappointed. When they brought them back they were never the same. They don't fit the same and the material is not the same. They used to fit perfectly and was sooo soft. Well then I started wearing the stylus jeans. The black ones. They were my favorite. Now they have quit selling them. WHY????? There is NEVER an explanation. I have tried for 6 months to get them. They have just now informed me that they have been discontinued. WHY???? Why take something that sells so good and people love and discontinue it??? I don't understand. You would think if they wanted to stay in business they would not take away something people love so well. Now I have no idea where I am going to get another pair of jeans that I like. THANKS JCP FOR TAKING AWAY WHAT WE (YOUR CUSTOMERS) LOVE. I think you are trying to run yourself out of business. I am not a very satisfied customer.
Mary L.Evans, Flint,Mi.
4/20/2016 2:25:50 AM
A few days ago I decided to take advantage of what I considered to be a great online sale from J.C. Penney,s and ordered 3 mens hoodies. I used to purchase the St. Johns Bay brand which is a good quality product which the company has decided to discontinue.Why is it that each time that I decide ti make a purchase from Penneys,It seems that they no longer carry my favorite brands anymore.This is one of the reasons that I seldom use my charge card anymore.The 3 hoodies that I recieved today are not what they appear to be online. Keep it up J.C.Penney, and you wont be in business a lot longer! You need to listen to your customers!
11/15/2015 11:17:35 AM
Frankly I gave up on the asinine mentality of this company "immediately" when they went into FAIR and SQUARE mode! Not a family store, not for the majority of American families............ THANKFUL for OPTIONS~
4/19/2016 1:44:11 PM
Me too!!!! The whole company is crooked!!!!!!
8/15/2015 7:19:23 PM
We drove to the States today Aug 15-2015 to do some shopping. The sales lady was able to convince my husband to sign up for a credit card at J.C.Penny as soon as we were ready to check out. The credit check was approved which automatically gives you a hit on your credit rating, then the total of our purchase was given to us. We said that will be cash, which was turned down because they don't accept Canadian money. They said use your debit, but forgot to tell us that because we have a chip on our debit cards they are not accepted in the States. So the sales lady got her store commission for signing up a customer, we got a hit on our credit rating and left the store without anything. We left the merchandise at the store. We accept U.S currency in Canada at all stores. Perhaps the States need to follow suit or loose even more business.
11/28/2015 10:06:54 PM
Canadian stores accept US dollars because its worth more- if US stores did that they would take a hit. Plus, if you were approved for a credit card why didn't you pay for your purchase with the new credit card?? Then pay it off online when you got home? Sounds like you're just looking for something to complain about.
4/19/2016 1:40:28 PM
at 25.9% who needs one anyway. I was an associate at JCP and the only reason I had one is because that was the only way to get our 25% associate discount. I had to put it on my card so that's how JCP got their 25% associates discount back. They are scammers all wolves in sheep's clothing and it's not the customers or the associates they are concerned about, only the bottom line. James Cash Penney has probably been rolling in his grave knowing what his beloved JCP has become.
4/19/2016 1:07:57 PM
JCP is one of the worst top 10 companies to work for. I've worked there almost 10 years and don't make $10 hr. All the newer and younger associate new-hires make more than me walking in the door. JCP treats their elder employees horribly and eventually phases them out by not scheduling one by one without dignity. They schedule 5 hour shifts and expect you to stay 8 hours without breaks or lunch. JCP keeps all their high school kids up "til they say they can leave". My advise to those who seek employments at JCP is to seek elsewhere. You'll only be wasting your time and energy for a company who treats their associates like crap.
4/19/2016 12:56:39 PM
I worked for JCP 6.5 years with a clear work record. Sometimes I worked past 10 pm and had to walk across a dark parking lot with out security escort to get to my vehicle. Upon a purse search by leadership my licensed conceal carry was discovered. The next scheduled day I was fired.
Rio Rancho NM
Beverly McCafferty, Waldron, Ar
3/28/2016 1:52:44 PM
I really miss Liz Baker fashions, what happened to this brand and why do you no longer carry it? I could always find something I liked and it was well made.
>>> Sonia H, Rockford IL
4/5/2016 4:14:16 PM
Seriously I am asking the same question! Trying to scour the internet for my favorite Liz Baker shoe and its not to be found!
4/9/2016 6:05:19 PM
I miss having Liz Baker clothing. I have many pants and tops from that clothing line that I bought from JCPenney. They no longer carry that line. I wish they would bring it back. They were well made and I can't find anything now that compares to that line and price.
3/20/2016 5:11:30 PM
I have bought Cabin Creek oxford shirts ever since I discovered them, (many years ago). I so wish you would bring them back...they're the mainstay of my shirt wardrobe and I've not found anything that fits as good since Penney's discontinued them. I also liked the Cabin Creek pants...
n, Woodbridge, NJ
3/15/2016 6:07:05 PM
Please, what happened to the St John's Bay (Lauren) Est. 1984 leather flats? I always bought several pairs at a time. They were JCPenney's #1 selling flats. That's the only shoe that I could comfortable wear for dress & casual. Can't find them anywhere. Hope someone at JCPenneys bring them back. Thank you.
RS, Marietta ga
2/17/2016 10:11:01 AM
Other than buying jockey underwear which still has a good quality to it, I DONOT enter a JC PENNEY store....BECAUSE OF THE THE FACT THAT THEY CHEAPENED THE ORIGINAL TOWNCRAFT(NAME PRIOR TO STAFFORD) POCKET TEES...WHICH I KEPT A STEADY SUPPLY IN MY DRESSER.
A FEW YEARS BACK, WHEN I SHOPPED TO BUY SOME MORE I WAS SHOCKED AT THE CHEAPENED QUALITY OF THE 100% COTTON TEES THEY NOW SELL.
JC PENNEYS Ts ARE JUST LIKE EVERYONE ELSES NOW AND UNLESS THEY BRING THEM BACK I WILL NOT ENTER THEIR STORES BECUASE I AM SO ANGRY AT THEM.
Stu, White Hall, Arkansas
12/17/2015 10:30:50 AM
I have a couple of JCP Stafford brand shirts that were manufactured in Vietnam. The easy care broadcloth 60 % cotton 40 % polyester fitted 17 ½ 34-35 sleeve shirt shrunk in the sleeves after only 4 washings. I ask for the manufacturer to replace it. It is a gray and white square pattern, 75600-7 RN#93677. The other shirts were not “fitted”, same size and no problems. This shirt had to be defective in the fabric mix. Obviously I am not going to return a worn shirt to the store, especially after almost a year with no receipt. JC Penny customer service blew me off. This was not the first quality control problem encountered with Penny products but rest assured it is going to the be the last.
jlr, Birmingham, Alabama
12/17/2015 10:29:44 AM
If you order it, you will need to keep it. The return policy is so expensive and difficult it is not worth trying. Local stores will not accept online returns like Belk. I either order from Penny for only those items I am sure of or order from Belk.
>>> Diana , MS
10/21/2015 10:44:33 AM
We had the same issues.....just returned 7 shirts. I noticed the shirts we have were made in Vietnam, the new ones were made in Pakastan. Too bad. In the store , the longsleeved henleys were made in India.....dont know if I will bother to buy these.
D, Gainsville, GA
8/3/2015 6:10:28 AM
What happened to Liz Baker Cardigans? I had them in every color .... now, they are not selling them!
>>> Tuneful, Silver Spring, MD
8/13/2015 7:57:54 AM
Liz Baker acrylic hip-length cardigans--awesome! Miss them!
Dawn T., Clinton Township, Michigan
8/6/2015 10:57:43 AM
The Ambrielle bras of old were awesome. The convertible plunge bra was my favorite. Had one in every color. When I saw Ambrielle was back I got excited. Temper your excitement ladies. These new bras are awful. First of all, the new plunge bra is not even close to the old one. Band size at least a size too small, cups squish you down too much, they are noisy (yes noisy) and the quality is terrible. I even went to get professionally fitted at two different bra retailers, my size was spot on. Being forced to shop around for weeks for new bras cost JCPenney a life-long customer.
>>> Bev Bowie, Fredericksburg Tx
7/30/2015 11:00:37 AM
Why are the Ambrielle bras??I have read they are coming soon(that was 2014,this 2015)Who's asleep at the switch ?!
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